In light of the current COVID-19 situation, we are operating with a limited team.
Please note that your order deliveries may be delayed (Please refer to the Delivery ETA)
For Orders after 04/03, wait time is 12-13 Days.
Due to high resource demand & cost, we are going to be introducing a delivery fee for all orders( even if (>35$) effective 03/18/2020 11 AM until the situation gets better.
If you are a SENIOR CITIZEN, please email us at admin@groceryonwheels.org with subject SRCTZN-OrderNumber, your order will be delivered within 24 - 48 hrs and delivery fee will be refunded after verification during delivery.
Serving CA Cities: Menlo Park, Palo Alto, Mountain View,Loas Altos, Sunnyvale, Santa Clara, Cupertino, Cambell, Saratoga, Los Gatos, San Jose, Milpitas,Alvisio, Newark, Fremont, Ardenwood, Hayward, Union City, San Ramon, Pleasanton, Dublin

Current Delivery ETA

Delivery Date(Booked, During Ordering) Delivery Date (Projected)
04/08 Between 04/05 and 04/06
Dublin, San Ramon, Pleasanton Between 04/10 and 04/11
04/09 Between 04/06 and 04/07
04/10 Between 04/08 and 04/09
04/11 Between 04/09 and 04/10
04/12 Between 04/11 and 04/12
04/13 Between 04/12 and 04/13

Customer Service


How it worksFAQ
Welcome to Grocery On Wheels (GrOW)

section

Frequently Asked Questions

What is the Cut-Off Time to get same day delivery ?

Cut-Off Time to get same day delivery is 3 PM PST & Order will be delivered between 7 PM to 10 PM PST

Is there any delivery fee ?

Delivery is absolutely free for $35 or more purchase. $6.99 will be charged if the purchase amount is less than $35

Service is provided to which cities ?

Currently we are serving PALO ALTO,MOUNTAIN VIEW,LOS ALTOS,SUNNYVALE,SANTA CLARA,CUPERTINO,CAMPBELL,SARATOGA,LOS GATOS,SAN JOSE,MILPITAS,ALVISO,NEWARK,FREMONT,ARDENWOOD,HAYWARD,UNION CITY

How do I request items which are not in catalog ?

Please click Product Request to request additional items in case you forgot to add or don't find the item in catalog, we will try our best to source from any other local store. We will send the paypal invoice later.

Whom to contact in case of refund ?

Please email care@groceryonwheels.org and refund will be processed within 24 hrs.