Welcome to Grocery On Wheels (GrOW)

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Frequently Asked Questions

What is the Cut-Off Time and Delivery Date & Time? ?

Cut-Off Time and Delivery Date & Time depends on city.

Melno Park, Palo Alto, Mountain View, Los Altos, Sunnyvale, Santa Clara, Cupertino, Campbell, Saratoga, Los Gatos, San Jose, Milpitas, Alviso, Newark, Fremont, Ardenwood, Hayward, Union City
Cut-Off Time: Previous day 11 PM, Delivery Date & Time: Next Date (Between 10 AM and 10 PM)

Livermore,Mountain House
Cut-Off Time: Sunday 11 PM, Delivery Date & Time: Every Monday (Between 10 AM and 10 PM)

Dublin, San Ramon, Pleasanton, Danville, Walnut Creek
Cut-Off Time: Friday 11 PM, Delivery Date & Time: Every Saturday (Between 10 AM and 10 PM)

Redwood City, Foster City,San Mateo,Belmont,San Carlos,San Bruno,Millbrae,San Francisco,Oakland,San Leandro,San Lorenzo
Cut-Off Time: Saturday 11 PM, Delivery Date & Time: Every Sunday (Between 10 AM and 10 PM)

Is there any delivery fee ?

Based on zip code. Delivery is free once the minimum purchase total is met

Service is provided to which cities ?

Now we are serving entire bay area!!

Melno Park, Palo Alto, Mountain View, Los Altos, Sunnyvale, Santa Clara, Cupertino, Campbell, Saratoga, Los Gatos, San Jose, Milpitas, Alviso, Newark, Fremont, Ardenwood, Hayward, Union City
Dublin, San Ramon, Pleasanton, Danville, Walnut Creek
Livermore,Mountain House
Redwood City, Foster City,San Mateo,Belmont,San Carlos,San Bruno,Millbrae,San Francisco,Oakland,San Leandro,San Lorenzo

How do I request items which are not in catalog ?

Please click Product Request to request additional items in case you forgot to add, we will try our best to deliver if the item is in stock. We will send the PayPal invoice for additional items after the delivery.

Whom to contact in case of refund ?

Please email care@groceryonwheels.org and refund will be processed within 24 hrs.